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Location : HANKOOK RESEARCH HOME / Introduction / History
 

Foundation, promotion of marketing research
Contracts with multi-national companies/ domestic automobile demand forecast, /40 million krw of sales
Introduced client service department
Expanded domestic client base
Installed F.G.D rooms
Established administration division and data archive
Operation of three client service departments, opening of telephone interview rooms
Establishment of fieldwork division/ development of 12 survey models
Reorganization ; two Client Service Divisions, a fieldwork team, and an MIS Division/ introduction of PC
PC provision for each and all employees/ start of syndicated research projects /launching of Retail Census and TV diary
10th anniversary/ re-establishment as a legal corporate entity/ introduction of company motto and flag/ launching of Media Index and Printscope
Joint venture with SRG(30%)/ revenue surpassed \ 2 billion/ opening of branch offices / start of Cigarette Retail Audit/ introduction of professional interviewer system/ replacement of SPSS with QPS/ introduction of MDS and conjoint analysis
Started public opinion pollsurveys (Society Research Center)/ implemented Korea's first project with BURKE and BASE of USA/ introduced product concept test model(CRITERION) and advertisement effects measurement model (ACT/ADVANTAGE)

Revenue reached \ 3 billion/ founded Media Service Korea(MSK) as a JV/ started retail shop monitoring/ formed exclusive alliance with CSM-Worldwide/ introduced corporate time-cost system/ introduced human resource committee system/ started senior employee assistantship system
Started employee surveyor system/ fully operated CSM/ introduced QCA (Quality Culture Assessment) model/ launched data-bank system/ applied CSM and QCA to the company/ published QI book (HRC model & Norm)/ published research note
Revenue reached \ 4 billion / held seminar in commemoration of the 15th anniversary foundation/ launched Retail Survey Division/ lunched study groups and QI system/ started food retail index/ expanded the retail census countrywide/ published "Seoul City Dong Purchasing Power"
Started selling retail index/ introduced RPS (Research Process Scope) & Tabscope/ signed contracts with BURKE & BASES/ introduced BAI (Brand Auditor Index)/ started handling infra-company & foreign e-mails/ introduced champion system for each survey type
Revenue reached \ 5 billion/ established joint venture again with Nielson-SRG/ stopped retail index business/ changed the Retail Survey Division to Distribution Survey Division/ started retail shop monitoring/ started costcasting/ developed picturing and management software/ introduced special bonus system/ established an additional group disscussion room
Integrated MIS division/ adoped unit cost-based contracr system in Data Survey Division/ launched Research Division 4/exit poll for the 15th general election/ started operating 3 customer panels (HPI: Hankook household purchasing index, LG-BIS panel, Daewoo Economic Research Institute panel)/ applied ATP model to Korea/ expanded office to cover the 6th floor from the 2th~5th floors
expanded special bonus sustem to cover manager level/ started weekly team profit report system/ started operating CATIin full scale/ implemented H-Model (H-CON, H-FOCAST, H-ADPRE, H-NAME, H-TRACK, H-PRICER)/improved changed corporate C.I./ launched Public Opinion Survey Team/ introduced Survey Craft and Scytab system/ published a book titled "What is Market Survey?"
started Consumer Panel Survey sales by integrating HPI(Hankook Purchase Index) & LG-BIS into HCP(Hankook Consumer Panel)/ conducted the biggest project in korea research indurstry's history (EDS)/ "Marketing in danger' published, Electronic map imported to Retail Census/ Distribution Information Retail Census improved to H-Sims/ a consumer panel survey software adopted (ACNielsen SCP, Inf*act)
Provided customer panel survey data through Inf*ac/; revenue reached \ 10 billion/ introduced PFW, a specialized tool for customer panel data analysis/ computerized of time sheet/ expanded Public Opinion Survey Team to Division/ started monthly seminar/ held H-Model announcement seminar
Strengthened educations on researchers/ 4 time publishing of research notes per yea/ expanded office space to 6 floors/ improved data survey techniques/ hedl seminar on survey softwares such as Sawtooth Software & NIPPO/ completed census inspections on small traders in seoul/ started computerization of Data Survey Division (Project Manger)/ opened a field office in Gangbuk, Seoul/ started establishing assess panel
Declared corporate mission/ moved office/ opened an internet homepage/ started syndicate research on daily commodities/ introduced NIPPO system specialized for CATI/ conducted integration of corporate operations/ launched Operation Improvement Division/ launched IT team/ changed Data Survey Division to team-based system/ started syndicacate research on apparels/ expanded distribution survey/ expanded foreign market survey/ started participating in marathon race/ operated H-Proman, a project-reviewing & cost calculation software
Revenue reached \ 15 billion/ improved human resource system; launched Research Division 5/ established 3-way system of Data Survey Division, Management Division, Operation Division and QC Division/ H-Proman V-5.35 version up/ fully operated CAS (Computer Aided Survey)/ established 60,000 A-Panel/ established 2-year employee training program
revenue exceeded \20 billion/ introduced new HR management system based on perfoemance and competence/ upgrade H-Proman version to v-3.96/, Published a book titled ¡°The past creates the present¡± and held a seminar in commemoration of the 25th anniversary/ Moved into a new expanded facility/ Renamed A-Panel to HRC Master Sample/ provided training programs for the newly recruited

launched Qualitative Research Division and Research Division 6/Conducted performance review based on "New HR Management System"/ Estblished Korean board of directors after termination of JV partnership/Held a semina in commemoration of the 26th anniversary and the Qualitative research seminar/covered the entire Esomar handbook through friday weekly seminar /Introduced online monitoring system for group discussion room/ provided training programs for managers/ Started to offer english translation class for researchers

New corporate mission of "Continuously enhance your value, research value and company value"was announced/ Five T/F teams were launched/ HRC changed its system of employee performance evaluation and promotion/TI team was expanded moved/ An in-house communication channel for employees(to make complaints, reporting, and recommendations) was created / HRC had a seminar to celebrate 27th anniversary / HRC CEO had a talk session with employees / HRC joined GlobalNR

Syndicated Research Division and Opinion Polls Division were upgradede into HQs. / Management competence education for all employees was conducted / HRC expanded its annex building (telephone Interview Team) / Planned leave began to be implemented / H-DAS research/analysis software was developed and provided to the client for free / Corporate culture improvement project with 3M was executed / According to korea Labor & Income panel study, HRC was chosen as a model company by the NSO(National statistical Office)